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FAQ

  • Do you accept returns or exchanges?
    No returns or exchanges unless the art arrives severely damaged beyond repair. There is considerable time and cost that goes into the creation, packing and shipment of this art. Each piece of original art is handmade. Your purchase is final. I truly hope that you will love your purchase, but if you have any questions, concerns, or complaints, please don't hesitate to contact me. I will do my best to find a fair and reasonable solution, although this is not a guarantee that a solution will be possible. If you require any additional information beyond what is provided in the listing description, please contact Art of 22 before making your purchase. I take great care to provide accurate photos and descriptions of each piece, so that you can make an informed decision. Please be aware that there are various fees associated with producing and selling these handmade artworks, including shipping fees, website fees, and credit card processing fees. I encourage you to make thoughtful and careful purchases. Thank you for supporting the arts and small business. I hope you enjoy your new artwork!
  • Where is Art of 22 Studio located?
    The studio is located in Armuchee, Georgia, USA. It is in a private residence and is open to the public only by appointment or invitation. I would love to meet you and get to know you. Those arrangements can be made by contacting me. Thank you for respecting the privacy of the residents.
  • Where can I find shipping information?
    It will take place within seven business days, or sooner, from the date of your purchase. Should you have a specific date the item is needed, please contact me before you purchase. I do recommend postal insurance on your new artwork. I will package your item as carefully as possible; however, due to unforeseen circumstances while in transit, insurance can be very beneficial if there is damage or loss. If you have any questions about shipping or additional information I need to help your transaction go smoothly, and I am happy to help. I do ship to all 50 states however additional shipping charges may apply to Alaska and Hawaii. Please contact me prior to your purchase for those details.
  • Is all the original artwork created by the same artist?
    Yes, currently all artwork is created by Kate White. In the future when there will be collaborations it will always be labeled accordingly with descriptions and credit to the appropriate artist.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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